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From125US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Property overview

28 North Franklin Street, Chicago, Illinois, United States, 60606
-
Steps from Millennium Park
Great
8.3
8.5
/10
4.3
3.7
/5

Rooms and Amenities

Hyatt Place Chicago/Downtown - The Loop provides 206 air-conditioned rooms. Rooms include refrigerators, MP3 docking stations, and a private bathroom with complimentary toiletries and a hairdryer. Each room comes with a flat-screen cable TV, a sofa, a desk, ironing facilities, air conditioning, and a coffee/tea maker. Rooms feature a Hyatt Grand Bed(R), a 42" HDTV, and a Cozy Corner with sofa. Conveniences include laptop-friendly workspaces, free WiFi, safes, and phones with free local calls. Housekeeping accesses each occupied guestroom at least once within a 24-hour period.

Dining at Hyatt Place

The Bar offers regionally inspired food and premium alcoholic beverages. The Market provides grab-and-go items, from snacks to salads. Breakfast and other dining options are also available.

Leisure and Facilities

Guests enjoy complimentary access to the indoor pool. The property also features a fitness center. Other amenities include a shared lounge and TV area, a business center, bicycle rental, and baggage storage. WiFi is available throughout the property. The hotel has facilities for business, meetings, and banquets.

Location and Access

Hyatt Place Chicago/Downtown - The Loop is in Chicago Loop, near iconic architecture and attractions. Millennium Park and Grant Park are nearby. The hotel is close to the Chicago Riverwalk (0.5 km), Shedd Aquarium (2 km), Buckingham Fountain (2 km), Monadnock Building (0.5 km), Willis Tower (0.5 km), Cloud Gate (1 km), The Rookery Building (0.5 km), 360 Chicago Observation Deck (2 km), The Chicago Theatre (1 km) and Chicago Cultural Center (1 km).

Services and Safety

The hotel features a 24-hour front desk, concierge services, and express check-out. Featured amenities include complimentary wired internet access and a business center. Safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. The hotel also provides laundry and dry cleaning services.

“This downtown Chicago hotel caters particularly well to business travelers, providing meeting facilities and 24-hour support. The indoor pool and family-oriented amenities also make it suitable for leisure and family travel, though some past guests have reported issues with cleanliness. I find its central location near cultural attractions and public transit especially appealing.”
Hotel logo
Quinn SullivanEditor, UsChicago
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Choose your preferred room

The property features double rooms, family rooms, and suites, often including breakfast, free cancellation, and special offers
Queen Room Two Queen Beds Sofa Bed
2 persons
305 sq. feet 
2 King Size Beds
Shower
Heating
King Room Sofa Bed
2 persons
360 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Heating
Queen Room Two Queen Beds View
2 persons
305 sq. feet 
2 King Size Beds
Shower
Heating
King Room Sofa Bed View
2 persons
360 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Heating
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Calendar of room availability and rates

See current availability and pricing for your dates

Facilities

Amenities are designed to ensure comfort and memorable stays
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Place Chicago/Downtown - The Loop invites guests to indulge in delightful American cuisine, presenting a casual yet inviting atmosphere perfect for any occasion. With an emphasis on vegetarian and dairy-free options, diners will find a range of accessible yet satisfying meals throughout the day.
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo

The Market

American
Ambiance
Casual and convenient setting that welcomes guests with a warm, inviting vibe, perfect for quick bites or relaxed meals.
Key Offerings
Offering a variety of vegetarian and dairy-free meals for breakfast, lunch, and dinner, The Market allows for flexible dining experiences at any time of day.
Reservation
No
Open 24 hours, Monday to Sunday.

The Bar

American with regional inspirations
Ambiance
A relaxed lounge atmosphere ideal for unwinding, with stylish décor that creates a comfortable environment for socializing or enjoying a meal.
Key Offerings
Thoughtfully sourced, regionally inspired food, premium alcoholic beverages, and specialty coffee drinks that cater to diverse tastes and preferences.
Reservation
No
Open 24 hours, Monday to Sunday.

Hyatt Place Chicago/Downtown - The Loop Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1500 ft
233 S Wacker Dr
Willis Tower
1500 ft
100 E. Wacker Drive
Chicago Riverwalk
1300 ft
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
1900 ft
Art object
Miro's Chicago
1900 ft
Restaurants
Billy Goat Tavern
100 ft
330 S Wells St Lbby 1
Naf Naf Grill
100 ft
309 W Washington St
GRK Greek Kitchen
500 ft
219 W Washington St
Argo Tea
500 ft
222 Merchandise Mart Plz Ste 113
Stocks & Blondes
700 ft
40 N Wells St
Halsted Street Deli
500 ft
1 S Franklin St Apt S
The Eastman Egg Company
900 ft
23 N Wacker Drive
Sixty Five Chinese Restaurant
900 ft
201 W Madison St
Corner Bakery Cafe
1400 ft
222 S Riverside Plz Chicago Union Station
Chipotle Mexican Grill
600 ft
230 West Monroe Street
Market Creations Cafe
900 ft
20 N Wacker Dr Civic Opera House
Cardozo's Pub
800 ft
170 W Washington St Ste LL
Explore Chicago
Explore the Loop
Top Attractions
Activities
Dining
Entertainment
Skydeck Chicago
Skydeck Chicago
6 minutes' walk
Skydeck offers breathtaking views from the 103rd floor of Willis Tower, featuring a glass ledge for a thrilling experience.
Cloud Gate
Cloud Gate
17 minutes' walk
Cloud Gate, also known as 'The Bean,' is an iconic sculpture in Millennium Park reflecting the skyline and surroundings.
The Art Institute of Chicago
The Art Institute of Chicago
20 minutes' walk
Home to world-class artwork, this museum showcases pieces from Monet to Hopper and offers special free admission days.
Chicago Riverwalk
Chicago Riverwalk
5 minutes' walk
The Riverwalk is a scenic waterfront pathway with dining options, public art installations, and boat tours in a vibrant setting.
Bike Rentals along the Riverwalk
5 minutes' walk
Bike rentals offer a fun way to explore the scenic Riverwalk and beyond, with numerous paths and rental stations available.
Yoga in Millennium Park
20 minutes' walk
Yoga sessions are hosted in Millennium Park during warmer months, providing a relaxing atmosphere amid the beauty of nature.
Billy Goat Tavern
Billy Goat Tavern
1 minute' walk
Casual eatery known for its iconic cheeseburgers and rich Chicago history, perfect for a quick and tasty meal.
Naf Naf Grill
Naf Naf Grill
1 minute' walk
Serving delicious Middle Eastern cuisine, this spot is famous for its falafel and fresh, flavorful pitas.
Stocks & Blondes
Stocks & Blondes
3 minutes' walk
Sports bar with a lively atmosphere, serving pub fare, extensive drinks menu, and great for watching the game.
The Chicago Theatre
The Chicago Theatre
12 minutes' walk
Historic venue hosting concerts and shows, known for fabulous architecture and engaging performances throughout the year.
Chicago Cultural Center
Chicago Cultural Center
13 minutes' walk
A hub for cultural events, this center features exhibitions, concerts, and stunning architecture, perfect for art enthusiasts.
Local transportation
City Centre
Chicago10 min  ·  2700 ft
Airports
Chicago Midway International Airport (MDW)27 min  ·  10.9 mi
Chicago O'Hare International Airport (ORD)43 min  ·  17.7 mi
Train
Ogilvie Transportation Center6 min  ·  1700 ft
Underground
Washington/Wells3 min  ·  700 ft
Quincy6 min  ·  1700 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at USD 62 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$11 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
206

Guest ratings and reviews

Guest feedback from past stays
Review score
Based on 1045 verified reviews
8.2/10
Great
80%
Recommend
Breakfast
6.8/10
Cleanliness
8.7/10
Comfort
8.8/10
Facilities
8.5/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
7.2/10
Staff
8.6/10
Value for money
8.0/10
Pros
Clean rooms
Great location
Friendly staff
Cons
Non-working fan
Loud parties
Guest reviews
based on 3255 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hyatt Place Chicago/Downtown - The Loop
What time is check-in and check-out at Hyatt Place Chicago/Downtown - The Loop?
Check-in is at 15:00 and check-out is by 12:00.
What transportation options are near Hyatt Place Chicago/Downtown - The Loop?
The hotel is located 0.5 km from the Franklin & Madison bus stop and a 10-minute walk from the Washington/Wells subway station.
What are some dining options available near Hyatt Place Chicago/Downtown - The Loop?
Nearby restaurants include Halsted Street Deli, Taco Fresco, and GRK Greek Kitchen, all within 0.5 km.
What amenities does the room at Hyatt Place Chicago/Downtown - The Loop include?
Each room is equipped with a flat-screen cable TV, air conditioning, a refrigerator, and a private bathroom with complimentary toiletries.
Does Hyatt Place Chicago/Downtown - The Loop offer breakfast?
Breakfast is available for an additional charge of 11 USD.
What recreational facilities are available at Hyatt Place Chicago/Downtown - The Loop?
The hotel features a fitness center and an indoor swimming pool that is open year-round.
Is there free Wi-Fi available at Hyatt Place Chicago/Downtown - The Loop?
Complimentary Wi-Fi is available throughout the hotel.
What business-related services does Hyatt Place Chicago/Downtown - The Loop provide?
The hotel features a business center and meeting rooms for business travelers.
How far is Hyatt Place Chicago/Downtown - The Loop from O'Hare International Airport?
The hotel is located approximately 26 km from O'Hare International Airport.
What landmarks are located close to Hyatt Place Chicago/Downtown - The Loop?
The hotel is less than 1 km from Millennium Park and only 0.5 km from Willis Tower.

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Rooms and Guests2 Guests, 1 Room